We're here to help
We'd love to hear from you
Whether you're curious about FreeCare, ready to switch, or need a hand with your account — a real person on our Australian team will get back to you. No phone trees, no waiting on hold.
Email us — we reply fast
The quickest way to reach us. Most questions are answered within one business day — often much sooner.
Email usGetting started
New to FreeCare? Tell us about your business and we'll set you up — including your dedicated phone number.
Help & support
Something not working, or a question about your plan, SMS, or Sofia? We'll sort it out.
Partnerships & press
Want to work with us, or write about us? We'd genuinely love to chat.
Where are you? All over Australia — and we love it that way. We're a fully remote team, so the best way to reach us is by email at support@baseanalytics.com.au.
Prefer to explore first?
Take the platform for a spin — 14 days free, no credit card needed.