For providers & businesses
Be there when patients are deciding where to go.
Create your FreeCare profile and make your practice discoverable to people actively looking for the services you provide.
Pricing, how it works and the full FC Business SuiteGet discovered
Show your practice when relevant patients search.
Build trust
Present your services, location and available information clearly.
Get the enquiry
Turn patient interest into calls, enquiries and bookings.
One platform · built for every care & service industry
The business flywheel
FreeCare starts before the booking.
Most practice software begins after a patient has already chosen you. FreeCare starts at discovery — then helps you manage everything that follows.
FC Business Suite
Then run the relationship from one place.
FC Business Suite brings the tools you need to manage patients, bookings, quotes, payments, marketing and follow-up into one connected platform.
Keep the patient relationship in view.
Patient records, notes, treatment context and next tasks stay connected after the first enquiry.
Sofia AI · voice receptionist
Never miss a patient because nobody answered.
Sofia AI is FreeCare's AI receptionist, available 24/7 to answer calls, book appointments, take messages and follow up.
$79
per month
$0.59
per minute
Additional capacity for after-hours coverage, missed-call recovery and the moments your team cannot pick up.
Sofia AI
FreeCare AI receptionist
Watch Sofia AI in actionOpens on YouTubeTransparent pricing
Start free. Grow when you need more.
Create your presence on FreeCare without committing to a subscription. Add the operating layer when it earns its place in your workflow.
All prices are in AUD. Plans are month-to-month. Sofia AI is an optional add-on with usage-based call minutes.
Feature depth
The details, when you are ready to compare.
A clear story first. A complete operating system underneath it.
| Feature depth | Starter | Growth | Premium |
|---|---|---|---|
| CRM | |||
| Patient records & contacts | |||
| Tasks, notes & treatment history | |||
| Custom fields & staff roles | — | ||
| Bookings | |||
| Online booking widget | |||
| Calendar sync & reminders | Core | ||
| Recurring bookings & waitlist | — | Growth | Premium |
| Quotes | |||
| Quotes & patient acceptance | — | ||
| Price lists & intake forms | — | ||
| E-signatures & external consent links | — | — | |
| Payments | |||
| Online payments & receipts | — | ||
| Discounts, vouchers & payment plans | — | ||
| Xero & HICAPS-related functionality | — | — | |
| Marketing | |||
| Email campaigns | — | ||
| SMS campaigns | — | 50 free | 100 free |
| Lead generation & matching | — | ||
| AI & reporting | |||
| Ask Sofia business assistant | — | ||
| Reports & CSV export | — | ||
| Sofia voice receptionist | Add-on | Add-on | Add-on |
CRM
Bookings
Quotes
Payments
Marketing
AI & reporting
All prices in AUD. Features and plan availability reflect the current FreeCare product configuration and may depend on account setup.
Questions, answered
A clearer way to get started.
No hype. Just the practical details.
How do I list my practice?
Create a provider account through List Your Practice. Starter is $0/month, so you can begin without entering a card.
Is FC Business Suite free?
Starter is $0/month. Growth is $49/month and Premium is $79/month. You can upgrade when the additional tools make sense for your business.
What is Sofia AI?
Sofia AI is the optional AI voice receptionist for answering calls, booking appointments, taking messages and follow-up.
How much does Sofia AI cost?
Sofia AI is $79/month plus $0.59 per minute of call time.
How does FreeCare make money?
FreeCare offers provider subscriptions and optional add-ons, including FC Business Suite plans and Sofia AI. Patients can use the marketplace for free.
Can I upgrade later?
Yes. Plans are month-to-month, so you can start with Starter and add more operational tools as your workflow grows.
FC Business Suite
Everything your practice needs, in one system.
From discovery to payment and follow-up — without stitching tools together.